Terms & Condition and Booking Agreement

Please read the following booking conditions and important information before booking your holiday. We hope you will find the information useful. Your holiday contract is with Hike to Indulge Limited.

1. Your Holiday Booking.

Your contract with Hike to Indulge is made once the following steps have been fulfilled a) You have paid the required deposit and an Hike to Indulge receipt has been sent to you by email. Your contract with Hike to Indulge Limited commences on the date of issue of your receipt. You must check your confirmation receipt carefully and raise any queries with Hike to Indulge immediately upon receipt. Your contract with Hike to Indulge is governed by the law applicable wherever you reside in the United Kingdom and is subject to the exclusive jurisdiction of the English courts and is deemed to have been made at Hike to Indulge 's office in Surrey. Hike to Indulge Limited reserves the right to cancel or refuse to accept any booking at any time.

2. Your Holiday Payment.

Full payment must be made to Hike to Indulge at least 8 weeks prior to departure. If you book less than 8 weeks prior to departure you must pay the full price of the holiday when you book. Payment may be made by cash, cheque (provided there is time to clear the cheque), debit card or credit card through Pay pal.

3. Hike to Indulge Cancellation Policy.

 You should ensure your insurance policy covers you for certain events leading to cancellation. For Hike to Indulge weekends and overnight breaks partial refunds will be made according to when your cancellation is received by email: you will be refunded 75 percent of the total price up to 28 days before the event is due to take place and 50 percent if you notify us between 15 and 28 days before the trip is due to take place and 25 percent between 14 and 2 days. All add on products eg bike hire etc are non-refundable within 7 days of your trip.

4. Transferring a Booking.

If you are unable to travel, in certain circumstances, which we consider reasonable, we may allow you to transfer your booking to another person. However the arrangements must remain exactly the same and will only be allowed if all suppliers e.g.  guides and hotels are prepared to accept the transfer. In cases where transfers are allowed a transfer fee of £20 will be payable, plus any charges that may be levied by suppliers.

5. What Is Included In Your Holiday Price.

The services of a Hike to Indulge host or Local Representative, Hotel accommodation and half board accommodation unless otherwise stated.
Not Included Holiday Insurance, personal expenses (drinks, laundry etc).

6. Deposits.

Hike to Indulge holidays booked before 8 weeks we will accept an £80 deposit to secure place. Deposits are non-refundable.

7. If You Have a Special Request.

If you have a special request that does not form part of the arrangements described on our website please inform us in writing. We will do our best to comply but we cannot guarantee to do so and it will not form part of our contracted obligations. We will make every effort to comply with your requests but cannot guarantee that they will be provided and strongly recommend that you repeat your request to the airline or hotel at the appropriate time.

8. If We Alter Your Booking.

We aim to provide the holidays described on our website. However we may occasionally have to change your arrangements or part of them.  Hike to Indulge reserves the right to do so. Most alterations are minor and should not effect the overall enjoyment of your holiday. In the case of minor alterations, we will do our best to notify you before departure. If we have to make significant alterations to your holiday arrangements we will notify you as quickly as possible. You may then a) accept the change b) take an alternative holiday subject to availability. If the alternative holiday is of a lower price than that originally confirmed, the difference will be refunded to you. If the alternative holiday is more expensive then you will have to pay the difference or c) withdraw from the booking completely in which case Hike to Indulge will make a full refund of all monies paid by you. Where any compensation is due this will be agreed on a reasonable basis and, where appropriate. Significant changes include the following: Change of time of departure or arrival by more than 12 hours; change of resort; change of accommodation to that of a lower category.

9. If Hike to Indulge Cancels Your Holiday.

Cancellation may be necessary in exceptional circumstances and Hike to Indulge reserves the right in its absolute discretion to cancel your event. If this occurs you will be offered an alternative holiday of comparable standard (if available) together with a refund of any price difference or a full and prompt refund of all monies you have paid. If cancellation or curtailment of your holiday occurs as a result of circumstances beyond our control, the consequences of which could not have been avoided even with all due care, Hike to Indulge will not pay any compensation, nor be responsible for any costs or expenses incurred by you as a result. Circumstances outside of our control include but are not limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions.

10. Minimum Numbers.

Each of our trips is based on a minimum number and we reserve the right to cancel a tour if such numbers are not reached. You will then have the choice of booking an alternative holiday with us, changing your departure date at the appropriate additional cost or reduction depending on the cost of the holiday, or a full refund.

11. Website Accuracy.

Every care is taken to ensure that information on the Hike to Indulge website is correct and accurate. However we cannot guarantee that all information on the Hike to Indulge website is correct.

12. Itineraries.

We make every effort to adhere to the itinerary we send out. However it should be understood that changes may be necessary once the holiday has commenced due to influences such as weather, political, or transport conditions.

13. Inappropriate Conduct.

Any person considered to be behaving in an antisocial manner and/or under the influence of  drugs may be asked to leave the Hike to Indulge event or accommodation. If in our reasonable opinion or in the opinion of our Hike to Indulge host, a Hotel Manager or other person in authority, your behaviour is causing danger, damage or affecting the enjoyment of others, we reserve the right to terminate your holiday. Such individuals may also be liable for prosecution. Hike to Indulge  takes no responsibility for any additional expenses incurred or loss of holiday by individuals in any such circumstances. The company cannot accept any responsibility for the actions of other people outside its control. Hike to Indulge also reserves the right to ban individuals from future events.

14. Hike to Indulge responsibility for your personal safety.

Hike to indulge accepts responsibility for matters arising directly from Hike to Indulge negligence and/or Hike to Indulge duty to exercise reasonable care in arranging the water sports, cycling or any other activity based event, including from any acts or omissions by Hike to Indulge, employee's or suppliers while providing any arrangement or service which forms part of the events. Hike to Indulge has taken all reasonable and proper steps to ensure that proper arrangements have been made for all holidays and that suppliers of the various services provided to you as part of your event/holiday are efficient, safe and reputable and comply with local and national laws. Hike to Indulge does not have direct control over the provision of services to you by suppliers, and Hike to Indulge cannot be held responsible or liable for death, injury or illness suffered by you unless through Hike to Indulge negligence.

15.  Exercise Caveat.

Hike to Indulge active events/breaks/ hikes and outdoor group workouts require physical exertion and may involve strength, flexibility and cardio vascular exercise.  To participate in a Hike to Indulge activity you must at the time of booking, indicate that you are physically sound and not suffering from any medical conditions, impairment, disease or infirmity or other illness that would affect or prevent your participation. You should be aware that exercise in and outdoors is potentially hazardous activity, that involves a risk of injury and  you must agree to voluntarily participate in these activities with the knowledge of dangers involved.

16. Data Protection Policy.

In order to process your booking, ensure that your travel arrangements run smoothly, and that they meet your requirements, Hike to Indulge needs to use the information you provide, such as name, address, mobile telephone number etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass this on to relevant suppliers of your travel arrangements, such as hotels, transport companies, etc. The information may also be provided to security or credit checking companies, and public authorities such as the police or customs/immigration, if it is required by them, or as required by law. When making this booking, you consent to this information being passed on to the relevant persons.

17. Hike to Indulge Privacy statement.

We do not collect any personal information, whilst you are browsing our website, the only information we collect is that given to us by you. When you book a holiday or request a brochure, we will need to collect certain personal information such as your name, address and contact numbers to ensure a swift response. We will use this information when contacting you, regarding your holiday or any other products offered by Hike to Indulge. We will not pass on your personal information to any third parties.



 Hike to Indulge at MeetUp

PRESS Coverage

GUARDIAN Features Exodus UK Hikes 
in Travel Section

5 Reasons group hiking is cooler than cocktail hour !
 July 2012

Hike to Indulge featured in Lunch Magazine August 2011

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